Update request action

Update a request in a Workflow app. You must specify the values of all request fields you plan to update.

Input fields

• Workflow app

• Select a Workflow app in which to update the request.

• Record ID

• Choose a request (identified by its Record ID) to update. Use a datapill or enter the exact ID. Workato automatically generates a unique ID for each record in a Workflow app's corresponding data table. Workato requires the Record ID to perform certain Workflow apps connector actions, including update record, and delete record actions.

• Update request fields for the specified request

• Fill in the fields for the specified request. You must fill in the fields you plan to update. Fields that are not specified are not updated. The fields that appear here depend on the request you plan to update.

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Output

Output is dynamic and may vary depending on the actions and triggers in your recipe, as well as the columns present in your Workflow app's corresponding data table.

To use this data in downstream steps, map in the relevant datapill from the datatree.

Request

This JSON object includes the following available attributes. Additional output is available depending on the Workflow app you select and its data table.

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Record ID

Workato automatically generates a unique ID for each record in a Workflow app's corresponding data table.

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Active task

A nested JSON object within the Request object.

This object is empty if there is not an active task associated with the request.

Available attributes include

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Task ID:

The ID of the task.

Task name:

The name of the task.

Status:

The task's status.

Assigned user:

A nested JSON object within the Assigned task object.

This object is empty if the task is assigned to a group.

Available attributes include

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User ID:

The ID of the user assigned to the task.

User name:

The name of the user assigned to the task.

Email:

The email of the user assigned to the task.

Status:

The status of the user assigned to the task.

Assigned group:

A nested JSON object within the Assigned task object.

This object is empty if the task is assigned to an individual user.

Available attributes include

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User ID:

The ID of the user assigned to the task.

User name:

The name of the user assigned to the task.

Email

The email of the user assigned to the task.

Status

The status of the user assigned to the task.

Due date:

The due date of the task.

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Created by

A nested JSON object within the Request object.

Available attributes include

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User ID:

The ID of the user who created the request.

User name:

The name of the user who created the request.

Email:

The email of the user who created the request.

Status:

The status of the user.

Groups

A nested JSON object within the Created by object.

Available attributes include

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Group ID:

The ID of the group this task is assigned to.

Group name:

The name of the group this task is assigned to.

List size

List index

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Stage

A nested JSON object within the Request object.

Available attributes include

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Stage ID:

The ID of the group this task is assigned to.

Group name:

The name of the group this task is assigned to.

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Created at

The date the record was created.

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Updated at

The date the record was most recently updated.