AI by Workato - Parse text action

FEATURE AVAILABILITY

AI by Workato is available for all users who use the US Data Center. You can opt-in to this feature by agreeing to our AI feature addendum (opens new window). Contact your Customer Success representative to learn more.

The parse text action enables you to extract structured data from unstructured text without requiring any coding skills. It allows you to identify and extract specific information from text documents, emails, or other textual sources. This information can include names, addresses, dates, product details, and more.

You can use this action as part of your lead generation workflows to extract customer information from incoming text messages, chat conversations, or social media posts to capture and categorize leads.

Input

Input field	Description
Source text	Provide the text you plan to parse.
Fields to identify	Determine the fields that you plan to identify from the text by providing the name and description of the field. Descriptions provide additional information to help Workato extract the fields.

Output

The output of this action is dynamic and depends on how you've configured the Fields to identify section of the input. For example, if you configure this action to identify Customer emails, Phone numbers, and Names Workato generates Customer emails, Phone numbers, and Names datapills as output.

Additionally, Workato provides the following output for this action.

Output	Description
Remaining calls	The number of remaining calls Workato can execute out of the overall daily limit (100 calls).
Consumed calls	The number of actions completed out of the overall daily limit (100 calls).
Reset time	The time the daily limit resets.